Jack In The Box - Temple

The food was excellent, but the drive-thru wait was quite long. This particular Jack in the Box seems to have fewer staff, which results in longer wait times compared to other locations.

Their food is pretty good, but their customer service is not. Every time I come here it’s always someone rude on the other side. That’s a shame to.

Went to this establishment for lunch saw the sign that showed dine in open. So we decided to get down and possibly eat inside. The doors were locked but was let in. So we thought ok cool lets go ahead and eat here then go and run our errands. Well as we waited inside after ordering other customers started to walk up to the doors but they were still locked. My son thought since they let us in then it was ok to let the other couple of people in. Mind you after he let two to three people in a lady comes out from behind and gets on my son by saying. We have the doors Locked for a Reason! I then proceeded to tell her if that was the case then they should have said something earlier and that she didn 't need to talk to my son in that tone. My son was not aware for the reasoning the doors were locked. Meanwhile while I was upset another customer who my son let in asked why they had it locked and another employee said it was because of short staffing. My thing is if this is the case why wasn 't a sign placed on the door, for customers to know to go to the drive thru?! The customer service was horrible and my family and I love jack in the box but this was unacceptable behavior. I was so upset with the customer service and the dinning area was a mess and not cleaned up. You should never talk to customers in that way. Jack in the Box you really need to check your employees at this establishment.

I tried the spicy chicken sandwich through the drive-thru and was impressed by how fast the service was—only two minutes! The staff was great and friendly. The sandwich itself was decent; it had plenty of crunchy, fresh salad. My only complaint is that the chicken could have been thicker; it was overcooked to the point of being really crispy, almost like bacon, and quite thin. Still, for the speed of service, I can't complain too much. It felt like the sandwich had been waiting for me for a while, but I enjoyed it nonetheless. Overall, I found it quite satisfying!

The customer service was excellent, and our meal was cooked perfectly and served promptly. The floor could have used a sweep and the tables a wipe, but overall, it was a good experience.