Sprzężenie zwrotne
Przekaż informację zwrotnąReading the reviews from before I had doubts about this place but I still wanted to give it some hope. It seems that the customer service has improved from last year and there food was a reasonable price while it was tasty and hot from...the kitchen. Waitresses were positive and happy to help and would have conversations with other customers. They had a wide range of drinks to select from that were perfectly chilled and delicious. I have one constructive criticism for them and it would be to invest in some new furniture to give the cafe a cosy and welcoming feeling. I would recommend a visit to The Gallery this year as I see them improving.
Was served by a older lady with a hat today, she was extremly rude. My coffee was luke warm, and my table was dirty. Nobody bothered to clean it, and other tables were messy aswell. There are other cafes to visit, ill take my service...elsewhere.
After many an hour trekking around Swansea, tired, hungry and cold we were desperate to eat and the cafe was a pleasant surprise. Clambering up the stairs my hunger grew stronger. We finally sat down after half an hour struggling to find a chair that...was in one piece. In the end we chose the ‘table’ with a broken chair and a brown stain on it. This the best of a bad bunch. However our worries were dismissed when we saw the vast range of food available. As we went up to order the food we were told only half of the options were available, this being a disappointment it still didn’t deter us from eating. We ordered what seemed like the best option and waited for our food to arrive. Once the ‘food’ was presented we realised we were the victims of our own story. A fellow friend of mine ordered scrambled eggs on toast although the eggs were perched on the side of the one slice of toast (if it is still called toast after not being toasted). I ordered chicken goujons and chips and was pleasantly surprised when I saw the chicken was cooked although the feathers were a bit off putting. The chips had a nice exterior but had an aftertaste of feces (that’s if you could even chew through the rock hard shell). Overall I am disappointed in the service and food quality. I think it’s safe to say I will not be eating here again.
Fawlty Towers was the first thing that came to mind after being served. Then I read the reviews while waiting for our food and I wasn’ t the first that thought this. Such a shame, the food was good, if a little pricey and the...location very pleasant.
Called in for a quick sandwhich last Friday and was served by an older lady who seemed to detest serving me and slammed my change down on the tray. They obviously love their job and welcome the custom.
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