Jack In The Box - Susanville

The breakfast burrito was loaded as they said in the commercials. I'm sorry, but it's true.

Got the tiny taco box and loved it! The only concern I had was I ask for a couple sour cream packages and was charged for them? Didn't know they'd charged me for that??

Loaded fries were just a large box of curly fries with a 2in thick layer of cheese on top. cheese should have been spread throughout.

Missing over 50% of the order. unreal level of lack of customer service and attention to even major detail. such as a the entire order.

The hardworking staff definitely needed more support! They were out of several items, and the lobby was closed due to staffing shortages. The wait was long, but despite everything, the employees maintained a cheerful attitude, which made it all worthwhile. I didn’t mind waiting patiently for my children to be served, especially when greeted with such warm smiles. Thank you, ladies!