Ihop - Sumter

Place was a little understaffed. Our server was nice and made efforts. Food was luke warm at best. Have been many other times where I had a better experience; today was mainly due to being understaffed.

The only reason you got a three is because of the older lady you have as a waitress she is great she didn't have our table but she took care of us because the rest of your employees were just talking around not really taking care of the customer

I have to say this visit was excellent. The staff was very friendly and professional. Equally important, I had a large group order and it was ready on time for pickup. Angie (the Manager) was extremely helpful in helping me with this large breakfast order. We made our Holiday breakfast a success. Thank you Angie and I thank your staff.

Do not go after dinner time my gott we sat here 2 hours before we got our food and had to send most back because it was wrong, they literally have 3 tables here and nobody knows what they do. manager is nice, but has no idea what she does. does not come back until they get it together. sad

Still needs more help as getting seated was slow. Once seated the service was good. Dining could be cleaner but not bad.