El Pollo Loco - Suite C Montrose

Probably the worst Pollo Loco’s I’ve ever been in. The tables were all dirty, the windows are FILTHY, and it’s super hot inside. Plus it lacks the usual brand decor and could be any burger joint. . Food is consistent with other PL’s but kinda gross.

I love El Pollo Loco. It has always been the Healthier alternative to say Mcdonalds. All of their chicken is freshly grilled. I tend to get the crispy shredded chicken tacos, I tried their New Stuffed quesadilla which was amazing. And if im on a budget cant go wrong with the BRC burritos and dont forget to always ask them to GRILL them, it makes them taste a whole lot better especially with the avocado salsa.

Rude Unsanitary Disgusting RoachesWe came here to order our family. Every time we have come esp w/ the cashier Mariella was so rude and unprofessional. She was rolling her eyes when we mentioned a food allergy and asked them not to put cheese for our son. She was touching money and then touching food. We we got home there was cheese everywhere and the chicken was rubber and fat pieces. It was inedible. We called George who said he was a manager and he refused to refund or replace our order.Coorporate needs to flag this place and shut it down.

The staff was super sweet and took the time out of their day to give me some free food!!

Nice clean restaurant. Employees are nice. Bathrooms are clean. No drive/thru, parking is lot parking. Definitely recommend.