Kfc - Sudbury

Order online at 2pm for a 5 pm pickup. with my order at 5:20 o'clock. Huhn was boiled and I specifically asked that it be cooked an extra minute. fries were white and soggy. that is not the first time, but I decided to give them another try. I'm done.

We waited in line to order for 40 minutes, but an hour and a half later we still hadn't received anything. We tried calling the restaurant five times but got no answer. Finally, when they did show up, we were so unimpressed that we canceled our order. We will never be ordering from there ever again. I wish I had just gone to Mary Brown's instead, even if it meant spending a little extra money.

I had a terrible experience at the restaurant tonight with my friends. The two employees kept speaking in their local language and laughing, making us feel excluded. It seemed like they were hired without considering their understanding of customer service. They made comments whenever we asked about the seasoning on our food. We arrived at 9:30 PM and thought they closed at 10, but they started turning off the lights before 10 and rushed us to leave. One of the staff members was even eating while working. I would not recommend this restaurant to anyone.

I am not pleased with the recent changes at KFC. The gravy is not the same and the coleslaw tastes different. Why mess with a good thing?!

It had been a very long time since we had last been to this KFC, but since they had just renovated, we decided to try it again. Just to set the record straight, the last time we visited, our pieces of chicken had large white...feathers still attached but cover with the coating if secret spices. We didn 't even get an apology when we took it back, nor did we get any satisfaction from the regional manager, but that 's another story. Anyhow, to last night ' saga....ordered two chicken sandwiches, with fries and drinks....after paying we were given the two drink containers for the self-serve soda fountain. We just about to head over when the guy ahead of me called out to say that the iced tea was not working. I headed over and tried the Pepsi and could tell that there was very little syrup in the mix, so tried the Mountain Dew....tasted it to find that it was just soda water, and the Orange drink had an out of order sign on it. So, there we were....no cola, no dew, no iced tea and no orange. A staffer came from behind the counter and confirmed that all those syrup containers were empty and then another staffer appeared and said that it would all be fixed within a few minutes....however, both my order and the ice tea guys order was not getting cold on the counter while they ran around trying to sort out the mess. Reluctantly, the agreed to give us bottled drinks instead. Now to the food....by the time we got home (not far away), the fries were soggy and cold. The sandwiches were shrivelled nd looking a little sad, and we had a difficult time finding the very, very small piece of battered chicken. The sandwich was more sauce than meat. A disgusting amount of sauce, in fact. This place is horrible...avoid at all costs!