Wfm Coffee

This is for the meat department. Was there today usually it is crowded with customers and people taking numbers. Today there was just 2 of us waiting to be helped, and at one time I counted SIX meat cutters/servers behind the counter. Not one of them asked if they could help, or said, it will just be a minute, or gave any indication that they had an inclination to help. Nothing. It was probably just a little over 5 minutes, but when you 're just standing there being ignored it seemed much longer. I know some people have faulted the merger with Amazon for the decline in morale for the once happy, friendly WF employees. I don 't know what it is, but I 've definitely noticed when people like their jobs the atmosphere has a different vibe. The service today was clearly lacking. Update. 5/15/20. Whoa. Once again, very rude employee in the meat department. What is going on there? I regularly have the butchers cut chicken or various meat when I purchase it. Today my daughter was buying groceries for me and when she asked to have something cut, the reply was, we don 't cut meat here. Really? I have years of shopping at Whole Foods and getting meat cut that says differently. This is not the service I would expect from Whole Foods. Very disappointing.

I always joke that if I dropped off the grid and my friends can't find me...just wait in front of Whole Foods in Cupertino and I will eventually show up. I am seriously at this market daily. Come early in the morning for the freshest and best selection of produce and to avoid the dreaded crowds in the afternoon and long lines. Everything is neatly displayed and the produce is just A+ and you can shop peacefully. The meat section is my fav as I always need my pork bones and chicken feet to make my weekly stock. Ronnie is super helpful and always hooks it up when I can't seem to find where all the chicken paws went and SHAZAM he comes out from the back with a giant box for me. Love it. I really believe in you are what you eat and I refuse to buy meat and produce from other stores because I have been clearly spoiled by how much better the quality is here. Love your body, your family and eat organic. New update: I came this morning for some hot chicken soup, and a lovely gentleman by the name of Anthony went above and beyond for me. His customer service has been the best I've seen in customer service industry. I was waiting for soup to come out since 9am and by 9:20 it still wasn't out yet. I asked Anthony to see if he could check when the soup was coming out and he asked me what size did I need. I asked for a medium and he went to the back kitchen and came out with the soup, double cupped so it wasn't scorching hot for me to hold. It had a nice even amount of noodles, veggies and chicken and soup. He had a great attitude and smile on top of that. I hope that the store sees this review of him because he truly should be acknowledged for his service. It's rare to find this when you have so many customers on a daily basis. Go Anthony! Update: Evarardo goes the extra mile every time I come in to buy meat. He has a great attitude, smile and cheerfulness about him that makes him stand out. He always prepares the meat so beautifully and takes his time to do his best. I hope someone from the store sees this review for him because it is pretty long overdue. His attitude and professionalism makes the company and store look great.

I love whole foods,this is my store On the other day,I had a little problem in my purchase, But customer service Lorenzo,really good took care of my problem immediately Thank you Lorenzo and great customer service

Several weeks ago I filed a complaint on the Whole Foods website. At this point it appears that they don 't plan to respond. So I guess they won 't mind my writing this honest review based on my experience. This is the exact complaint I filed on March 22nd: Yesterday (Saturday, March 21st) I went to the Cupertino store for the 8 to 9 AM senior hours. I felt disrespected by the employee at the door once the store opened. He was yelling at us to (and I paraphrase) hurry up, to get moving, to pay attention, etc. I felt we were being treated like cattle. We 're people (and older people in the COVID-19 high risk group), not animals. Whole Foods should be above this. Next time I attend the store during these hours I am going to video record this if it occurs and turn it over to store management. These are increasingly desperate times. Be better.

It seems like I can find almost anything at this store. If they don't have what I want, they will try to order it for me. This is true in the whole body dept the meat dept. In the meat dept, you might have to ask for Joseph or Jason to get the order. But if anyone can get your specialty meats for you, it is these two. They were ever so helpful to me during our pandemic.