Hironori Craft Ramen

Always love coming back here when I am in Silicone Valley. Alexi worked hard to make sure everything was right, and ramen was satisfyingly delicious as always.

This place is great! I feel like enjoyed it even more than the Santa Clara location?! I pretty much stick to the to the tonkatsu ramen (I prefer thin noodles), the broth is creamy and deeply flavorful, the charshu is delicious, I kind feel like I could take or leave the spinach but it’s nice and fresh. The crispy chicken (Karaage) is bomb.The ONLY reason I gave 4 stars instead of 5 is because I’ve had mixed experiences picking up…insert minor rant: They follow some of the requests in the order, but often miss things I’ve paid extra for, last time it was corn and garlic, this time it was charshu and garlic. I caught the garlic and asked for one and the guy helping me first looked in my bag, then checked my receipt while saying “did you order garlic”, and didn’t apologize when he saw I had. I felt like he thought I was trying scam them, when they’re the ones that made the mistake. I asked if I could have 2, given that it’s free in the restaurant and I had missed out last time (though I didn’t mention that, didn’t seem necessary), but he refused. The missing charshu was just a bummer too. Neither are a huge deal, but just takes away from the experience a little, will stick to dining in going forward.

Easily my favorite ramen in the south Bay Area. The tonkotsu ramen is top notch, and the pork buns are easily the best anywhere. Service was outstanding both times we came here.Vegetarian options: The vegan ramen is amazing

The Ramen is delicious. Location is in the middle of a mall and no real line at lunch.

Really bad service when I try to call they never answer and then they answered. They put me in a hole for more than 20 minutes bad customer service.