Dunkin' - St. Charles

Bad service, served by young adults who don’t care to do a decent job. Ice cream was not what I ordered, the other cone was freezer burn, the sugar cones were horrible tasting. We thru them out. They were served sloppy with barely any ice cream Waste of money. Will not be back.

The customer service was terrible. I nicely asked why our drinks were taking so long the worker hit me with so much attitude enough for everyone in the room. The drinks were terrible. The atomosphere is gross dirty, everything is trashy here. Would not recommend to anyone looking to enjoy a chill breakfast. This is gross, won’t be returning.

This is the 2nd time I've bought an iced coffee from this location and the coffee tastes burnt. No amount of cream or sugar can get rid of the burnt flavor. I also asked for less ice but they didn't follow the instructions.

False Advertising. I ordered a turkey sausage sandwich (pictured on the menu on an english muffin). It came on a croissant. When I told the worker, his excuse was That 's just a photo . So if you order something on the menu, be aware it might not look like how it 's advertised because those are just pictures . Be ready for a pumpkin spice donut if you order a plain bagel.

Just left there, they had 4 people working yet they couldn't follow directions on 4 bagels that I ordered to not be toasted and the cream cheese and butter to be on the side, instead got a sloppy order, the guy with the tattoos on his face took the order and repeated everything correctly. The bearded guy claimed remaking then will take long without they once again were not toasted and only sliced. Absolutely horrible service.