Thai Emperor - Springfield

The food can be really good, not excellent but really good. The young wait people are extremely good. But.... management does not listen to the customer. We do not want to be rushed and this is the biggest problem. We have asked for a break between the entrees and main course. Main course comes immediately after entrees or even while we are still eating entrees. We have tried ordering entrees only, saying we will choose the main course later. The owner keeps sending the wait person back to our table to get our main course order, he has even come to the table and asked us if we have a problem ordering the main course. I have explained in the past that there is a medical reason as to why we need a break between courses. However, I should not have to do that. The owner should respect the customer's request for a break between courses. Finally, on our most recent visit we asked for some plain soy sauce. We were given a tiny bowl with about a tablespoon of soy sauce, we were charged $1 for this. Sadly, we will not go back.

If you want great food and great services, this is the place to go for a Thai food. If you want some entertainment as well, Come down and see Jimmy the man of the hour. Up beat service and great recommendations.

The best red thai curry and penang curry in the area! The seafood tom yum (ordered extra spicy was incredible as well! Portions were HUGE and very reasonable! It was all 11/10 for me. I was greeted by the owner who had a little chat while the storm was scaring people off, which was really personal and nice. I'm so happy to have found such a delicious local thai and will be a regular :

Our family loves to go to Thai Emperor for dinner. The meals are always delicious, the only problem is which one to choose and to make sure I take my best appetite. The meals are filling and amazing quality.

A wide selection of dishes, with amazing decorations. The best customer service ever! Ant. 12years old