The Grillehouse Of Southaven

First visit and was disappointed for more than one reason. Wasn't busy, which wasn't a good sign since a couple places within a block had an hour wait on a Wednesday evening and serve steak as well. Menu is a higher priced steak house here, but missed the mark with this type of offering. Service wasn't there. Cocktail came halfway through the main course after asking about it. On the third bite of salad, the main course is here. Now nearly every edge of the table is full of plates not fun. Shrimp was half cooked in the center on one shrimp dinner for about 1/3 of them. Sorry to say, but the last more expensive steak house, which was diagonally across the street, btw, also closed. And I never had bad service at the one that closed, so this place better get it together and quick! I give this place a year tops if these simply things don't get fixed immediately if not, take it to a whole new level from expected for this menu level. When your lowest priced steak is $45, you don't expect to have this kind of experience. Salmon was good though! Not sure I'll give this place a second try since Marshall's Steakhouse is a known good.Edit: Adding just this, they added a credit card add to the bill after they show you the initial receipt. IMHO is a high priced steak house that has to do this, that's another not good sign that something is not right here.

First of all, it’s Father’s Day and we have to wait for nearly 2 hours to be seated! Once being seated it took nearly 30 minutes just to get water at our table. I ordered the 16oz ribeye, when it came to the table it looked as if it was about an 8oz ribeye. The sides were cold and had to be sent back. When the replacement sides finally came, they were not right. Last straw, asked for a manager. Manager came, listened to my complaint and offered desert. ? After rejecting that offer, offered a 20% discount but still wanted us to pay the standard gratuity of 18%. No way, for the worst dining experience that I’ve ever experienced in my life. I will definitely NOT be going back to this establishment. Manager stated they were short staffed. Listen lady, you knew it was Father’s Day and staffing shouldn’t have been an issue. Poor management, unclean restrooms and poor food 1 out of 10.

We went for brunch and sat at the bar. The food and service were both great! The whole area near the amphitheater has been redeveloped with shops and restaurants. The bar here has those thoughtful adds like usb ports and purse books underneath. Very impressive new restaurant!Food: 5/5

Use to like this restaurant. Server must’ve thought I was too poor to tip. Usually tip 25% everywhere I go.I’ve never seen a business do auto gratuity on a table of two. Won’t ever be back. Which is sad use to be one of my favorite places to go.Diners beware you’re going to get auto gratuity added to your bill bring 18% of what you plan to eat if you don’t dress in a suit.

Delicious little spot tucked on the corner of a fairly new shopping center! My steak was amazing and cooked to perfection. The manager did her rounds and made sure everything was perfect while her waitstaff executed all out asks to the fullest. Truly a wonderful business dinner meeting experience. This is a must eat at restaurant if you’re in the area!