Beluga Fish & Chippery - South Yarra

I ordered a veggie burger from this shop tonight. I requested half the normal sweet chili sauce. And to make sure they didn't forget I repeated my request after I payed for the order. Pretty simple request right? Wrong. I got home and the burger had the normal amount of sauce which duly leaked out over my chips. For me it ruined the burger. But to be fair I called them to pass on my feedback. A young guy answered the phone. He passed on my feedback to the Manager who I heard say rather defensively in the background "So what does he want us to do??". The young guy came back to the phone & gave me a half hearted apology & dismissively told me "mistakes happen you know". I gave him a few moments to offer to replace the burger. No such offer. I then suggested they should take a poultry couple of dollars off my next order and got the "Oh oh well ahh...awkward silence" response. Pathetic. They get 4 for their food and 0 for their service. So 1 is all they deserve!!

At last I have found an institution that offers great value, good service and wonderful fish and chips! With an eye on my waistline they also serve brown rice instead of chips if you want, as well as a choice of 4 fresh salads. And for $14.95 per head eat in with wine or beer extra or BYO really.....does it get any better. Always a pleasure to go and always made to feel welcome.

The absolute only place in Melbourne for fish and chips. Fresh salads , wonderful choice if fresh fish and a wine to boot. Always busy but a testament to great service and food.

Very busy always a good sign the product is good. You can eat in or takeaway. While your waiting you can have a complimentary glass of lemon water.

Beluga is our favourite spot for fish and chips in South Yarra. There's not a huge amount of seating but if you can't find a seat inside there's a few tables outside, or grab takeaway and go to Fawkner park. We especially love the shark pack and I recommend getting the grilled fish.