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Przekaż informację zwrotnąAt present time the establishment offers a walk up window. You can order ahead of time on line which is apparently a MUST. We visit Scratch every time we come to Maine and the baked goods are always solid. This time was no different, at least the VERY limited items we were able to try. You were unaware of the magnitude of online orders as we are just visitors and when we arrived to get bagels at 8:30 am we were informed they were all sold out. Schooling as the window opens at 7. We were told that do to the holiday weekend most items were already gone. The limit for bagels is two dozen per family and once they are gone for the day they are gone! So it appears that the only way to score some is to place an online order as they do not ensure that some remain for same day walk up customers. One would think that they would have prepared more as they can see the demand via the online orders but that is not the case.
Damn, I just had the best beet salad of my life. And the chicken salad wasn't far behind. This place is a gem!
I had gotten a product that I was dissatisfied with from Scratch recently and low and behold Scratch did the right thing and refunded my money to my credit card account without me asking them to do it. My confidence and admiration for Scratch Baking Company has been justified. This is the best place in greater Portland to get baked goods, sweet goods, breads, etc..I recommend Scratch Baking Company not only for the quality of the products they bake, but for their business model It 's nice to see a company with old fashioned ethics !!
The restaurant has limited hours and their Willard Square location is currently under construction. However, I absolutely love all of their baked goods.
I was disappointed to find that many items on the menu were already sold out when we arrived at the restaurant on a Sunday at 10:30 am. However, they still had coffee available. The only bagels left were plain and sesame, and the only sweet option available was a raspberry shortbread. It's worth noting that they do not slice or toast the bagels. Despite this, the sesame bagels with cream cheese, raspberry shortbread, coffee, and Arnold Palmer that we did have were quite tasty. The restaurant has a walk-up window for ordering and paying, and customers must wait outside the door for their order as there are no tables inside. Additionally, online ordering and payment options are available. Street parking is also an option for customers.