Pizza Hut - South Bend

Pizza was overall very dry and there was barely any cheese on the pizza, also staff was not engaging and the box was not sealed. Please change this if you would like a strongly agree on either question.

Order was made online and ready as promised. both types of pizza crust were perfectly cooked, e.g. filled crust and hand stuffed. all pizzerias were right and overall tasted super.

The young man who today orders my gift card purchase must learn customer service; ton, demeanor. pizza hat used to be a great brand, a great place where we went back earlier; sad, these days are gone. stay away, this place was dirty, occupied by rude, dirty, unprofessional people. by the way, the graduation party is equal to the corner and we have planned to order pizza for the children; these plans have changed.

Order for delivery and never got all updates on the tracker. When it came here, there were things that were missing and when I tried to call the load, I couldn't talk to everyone by trying to call 5 times. I usually love pizza hat, but that was a bad experience

I used to like Pizza Hut, and will sometimes get it when on the road as I don’t really have one near my home. The only reason this location is getting any stars is because 1 star is the lowest rating After a busy day of work and exhausted from travel, all I wanted was to get to my hotel. I ordered a pizza at 9:09pm for delivery and was told that it would be between 45 minutes to an hour. I was fine with this, was just hungry and didn’t want to go anywhere. Well, at 10:30, still no pizza. I tried to call and the location was closed for the day. I waited until after 11 and called the Pizza Hut customer service line, and the best information they could offer is that someone would call me today. Bottom line…..they flat out did not deliver my order. Now I have to go through the hassle of being reimbursed and complaining. One thing is for sure….there is a reason that Pizza Hut doesn’t have the presence they once did and this is a blatant disregard for the customers. By the time 11:30 rolled around and I had the realization that my dinner was not going to be delivered, every restaurant around me was closed. Thank goodness for the hummus and crackers from the hotel. Thanks Pizza Hut at 2017 S Bend Ave for such a great experience. Oh and the hotel manager has had the same thing happen from this location as well. I will also ensure that this message is shared as this level of service is unacceptable for a single pizza that was going to cost me $24. Still hungry… R