Papa Johns Pizza - South Bend

My sweet mother ordered me and my girlfriend a square cut pizza with extra pepperoni and some cheese sticks, we waited for over 2 HOURS for it to get there and the order was wrong! And I called back asking for a refund after being hung up on earlier and they denied several times that the order wasn’t wrong when it was. Horrible customer service I’ve ever seen at a pizza place. I’d rather eat the bottom of a trash can than eat any more pizza than this papa Johns (especially this papa johns) these clowns need to take a customer service lesson because it seems like I’m not the only person who is mistreated. If I could give 0 stars I would.

They are always very friendly and my order is always on time.

My sweet mother ordered me and my girlfriend a square cut pizza with extra pepperoni and some cheese sticks, we waited for over 2 HOURS for it to get there and the order was wrong! And I called back asking for a refund after being hung up on earlier and they denied several times that the order wasn’t wrong when it was. Horrible customer service I’ve ever seen at a pizza place. I’d rather eat the bottom of a trash can than eat any more pizza than this papa Johns (especially this papa johns) these clowns need to take a customer service lesson because it seems like I’m not the only person who is mistreated. If I could give 0 stars I would.

Hour 30 min delivery time...sorry ive worked in pizze and it should nevee ever take over 1 hour at max for pizza...even making cheese bread salads whatever u literally just put the toppings on and slide it threw an oven....extremely dissapointing.

I used to love this store, but last night they told me they couldn't accept cash deliveries, I always order with cash and never had any problems until last night, the person that called me was rude and very disrespectful