Morton's The Steakhouse Singapore

Service was inconsistent. Generally good except for one lead female server, who was quite dismissive of our group. Maybe because we had sharing meals and no alcohol. Just a thought .

The customer service by Morton is poor. Indicated that the dinner was for my wedding anniversary, however there’s wasn’t any cake given. Asked if there is complimentary parking coupon, the manager told me there isn’t and didn’t provide me with any alternative. However, i went down to the concierge and the hotel staff gave me a parking coupon. Truly disappointed with the service and attitude of the manager.

We went to Morton's to celebrate our anniversary. From the beginning to the end of the evening we were looked after very well by the staff. The food quality, quantity and presentation were exceptional. The wine list is extensive and reasonably priced. The restaurant is quiet and the ambience was good, a little more light to read the menu would be helpful.

Having arrived at the restaurant a little early we were quickly seated by a pleasant maître d', after which the evening quickly went down hill. The usual flairs that we have come to expect from Morton’s were missing, no personalised menus to celebrate the special occasion, no bread brought to the table prior to the appetiser, the usual friendly banter from the staff replaced with an overwhelming tone of judgement, especially when taking orders. One saving grace through the meal were the staff who delivered the food, both were pleasant and engaging. Once we had finished our entrées, a second server came to ask if we were finished, when we confirmed we were and asked to box up our leftovers he returned to the table and ‘threw’ the food into the boxes with such disgust it felt as if we had insulted him. We were then left to close the boxes ourselves at which point we chose to walk away. The second maître d' who took payment clearly sensed our dissatisfaction and asked if everything was okay. At this point it was too late to save the evening but he was at least apologetic.

Service was top notch. Food was cooked to perfection. Nothing more that we can ask for.