Pita Pit - Simcoe

First time having pita pit. The service was great, and so was the food.

The tattoed girl didn't offer to grill my veggies so no tip, also didn't seem very nice or pleasant to deal with . When i asked if she could fill my water bottle with tap water, she paused, hesitated said she'd have to ask and then decided just to do it without asking. I'm glad she did it , but don't act like you have to ask to fill my water. I'm a paying customer ffs. If she wouldn't have filled my water , I would have wanted a full refund. Just lazy it would seem. Average quality food. Lettuce didn't seem like it was washed at all, tasted bitter. No reason to return to this location.

Very fast being POOR :: but forget someone order vegetarian or non veg. Using same cutter/masher same place of hotpan.No sense of keeping vegetarian menu if you don’t make even a little separation. Ordered two bowls and wasted $30.(Not a good option if you are vegetarian)

I feel bad making this review because up until today the service has been great. I’m not sure if the employees were new but Today was horrible. The price of everything has went up and I get that but the fact that the debit machine prompts you to tip is annoying. This is still a fast food restaurant it is just a little bit healthier than most though I did tip I wish I hadn’t a as my pita was terrible. The idea of tipping is you tip based on your service, you tip before hand and the service is just trash it makes you not want to tip at a fast food place period. They also as you to donate $2 to a charity now which may seem great but it’s just the corporations way of getting some sort of tax write off. I came for a pita the pressure to tip and donate is unnecessary..I realize this is happening at all locations but I had to add it into my review because the request of tipping has gotten out of control lately.Now about the over all experience. I wasn’t asked if I wanted peppers and mushrooms on the grill so I had to request it and as the girl making my pita put them on the grill the other employees was taking them off 2 seconds later. I was the only customer in the restaurant, my food was rushed for no reason. My chicken was cold and veggies uncooked. The pita itself was 2/3 packed with lettuce which made it huge and awkward to bite. I understand it is fast food as stated earlier, but if there is now a request to tip you would think my food wouldn’t be rushed off the grill and still cold. It is now nearly $14 for a large pita and the over all experience was that they were to take whatever money they could then rush you out the door with a sloppy cold pita. I would have went back but I grabbed it on my lunch break. I don’t send anything back. This speaks on how bad it was.These employees may be new as I said previously in this case I feel kind of bad writing this because the regular people in there do a fine job, I have been a repeat customer for a long time never have I had an experience anywhere near this one. I will be going back eventually and and I will update my review accordingly.

I always feel like I am treated like one of the family not just another customer.Parking: lots of parking