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Przekaż informację zwrotnąThe room was very nice and clean. The bed was so cozy I didn't want to get up the next day. The breakfast buffet was really good too! I would recommend this hotel to anyone staying in the area.
The only complaints are the water was luke warm, hair built up in corners of the bathroom, mold on the ceiling and crease, and a dirty bathroom floor that the bath mat turned brown. I expected to come back after a long day at Gettysburg to get a hot shower to relax and nope that wasn't happening! Rooms: Housekeeping needs to pay better attention to bathrooms and actually clean them!
We've stayed here several times and had good experiences til our last visit. I think it may have changed hands because it was definitely not as friendly or clean as before, sad to say
Do NOT stay here. Don't skip this review for your health. We booked this room for a quick over night so we didn't need to drive home late at night with babies from a trip. Upon entering the hotel I was surprised how nice the lobby was by the looks of the outside. Get checked in fast with no problems there. As soon as we enter our room the smell was enough to knock you down. Musty and damp smell. It's late we are tired, I have my twin 1 year old grand babies as well as my own children with me. I'm like we can just sleep and ignore the smell. Oh boy do I wish the smell was the only problem. Its WAY worse then a smell. We pull down the blankets and the sheets , mattress pad and all pillow cases and blankets are full of what appears to he blood and poop marks. Pure nasty. I call down to the front desk they don't offer to bring them up they ask me to come down. Again it's late we just want to go to bed. I walk down they hand me 2 sheets. I inform them again as I did on the phone when I called down both beds 2 queens the bedding was unusable. We need all bedding.. the person at the desk tells me 2 sheets is all they have available to offer me. No blankets no pillow cases.. Just 2 sheets. I take them walk back to my room and open the dresser drawer to discover live and dead maggots in the dresser in very plain view. At this point I tell my family for health we can not and will not stay here . I go back to the front desk again inform them of this much bigger problem. They was not in the least bit surprised. I told them we could not stay it wouldn't be safe for my family. That we was leaving and i would expect a full refund. I was willing to let some things go and just simply sleep because it was late ...but live maggots absolutely not. Do not stay here this was the absolute worst hotel i have ever in my live been in.
This place was phenomenal. The customer service was exceptional. When I got there I needed to get my nails done Joe, who was at the desk, phone numbers and locations for me to get my nails done. She swapped our room out and upgraded us with. Oh my goodness she was just amazing. Fast forward to our morning check out, the front desk person who was also running the bar greeted us with such warmth. It was amazing. She was very professional and polite. The entire staff even the person sweeping the grounds at the hotel was very, very nice and kind. We will definitely come back. Rooms: Very comfortable the bed was so comfortable we overslept Food drinks: The restaurant there was amazing. We had some good food crabcake, grilled cheese and crab pretzel and they topped it off with the peanut butter cheesecake Noteworthy details: Be expected to be greeted with kindness
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