Chili's Grill - Sherman

I'm always coming to this place and never had a problem. diana was my server and she treated my queries quickly, but seemed too concentrated on others to ask us if we were in order. I had to fly her up several times and it seemed that when the dinner went, she was annoyed to me. we had no crazy desires. Normally, if I escaped the hawn and waffel it comes with mais and fries, but I guess they broke up with it and it came only with one side. she was nice enough to get the extra side. the food was served cold and took one because I gave these two stars.

Went on May 10 my my birthday with my family. Service was amazing and food was as well. That is the one star. The restaurant is so nasty that I was afraid to eat. The walls,floors , window and window shades were all covered in food. 2 of us had silverware with food still on it. Seems as the Manager has just over looked the cleanliness of the place. It's not just I didnt clean real well one night. Its an accumulation of months . Hopefully they get it cleaned. Such a waste of a good restaurant .

Went at a busy time and this particular location was STILL the fastest service I've had at a chili's. Wait staff were friendly, kind, quick, and clear with exactly what was happening. Compliments to them ? I had a medium rare sirloin, cooked to perfection. My compliments to the chef(s) ? my only complaint is a minor one, the asparagus that came with my sirloin was a bit dry for my taste. It was cooked well and very flavorful, and this is just my personal preference, however I smother my asparagus in butter when I cook it because that's just how I like it personally. My preference is not everyone else's, so take that with a grain of salt. Fantastic visit, 10/10 would recommend this location to anyone, and will probably visit again next time I'm in the area.

If you are a delivery driver I do not recommend you accept orders at this location. I gave them 3 opportunities and every single time I went to pick up a customers order the wait was in excess of 30 minutes. I had to cancel one of the deliveries. Other restraunts don't seem to have this problem. In my opinion they should not do these type of orders until they get organized enough to fulfill the orders in a timely manner. I will never come back not even on my personal time. I will find a restraunt that has its priorities together.

This has happened multiple times ordering to go from this Chilis. Had 4 pieces of chicken in what is suppose to be Chicken Quesadillas. Tortilla was harder than a brick. There is even a quesadilla…in a quesadilla!!! No chicken in either of those! Thank goodness Door Dash does refunds. This place is horrible to order to go from. Management needs to acknowledge.