Sprzężenie zwrotne
Przekaż informację zwrotnąI went here with my family on March 19, 2023. While the wine and views were good, and we even appreciated the free bread with oil, the staff was terrible. It was one woman working who did not bother to greet us when we walked in, I had to walk up to her and explain we had a reservation. Then she would just walk over and pour a wine, ever single time we had to ask what we were tasting and she would give us a one-word response. After four tastings I had to ask if there was more and she just nodded. It was terrible, I would never recommend this winery. We all felt uncomfortable and like we were intruding on her time, even though we were the only ones there. We will not return.
Fog Crest Vineyard is a MUST VISIT when coming to Sonoma! Their wines are delicious and enhanced even more by the beautiful views and ambiance, and the friendly staff. They also have some of the best bread and olive oil to go along with the wine. We bought a bottle to go, and we can't wait to come back!
We had a terrible experience here. Not so much of a terrible experience while we were there, but during the events after our tasting. I have never taken the time to write a bad review, but the horrible customer service we received warrants one. During our tasting we were told to scan a QR code to learn about the wine which is pretty lame. It was a rainy day and we were sitting inside, and it was dead silent since we were the only ones there. After the second pour we decided we were going to head out because the vibes were just off and we only had one day to wine taste. We asked the host if we could pay and also asked if they offered any type of industry discount since I am in the industry. The host responded uhhhhh idk I don 't think so. She then rang us up for 2 tastings that came to $65 total even though the website and QR code both said $20 tastings. We only had 2 pours and asked about the industry discount and was still rang up for full price. We showed the host a photo of where it says $20 tastings and asked if she could call someone to help us that knew more. From there on out we were talking to the owner (we think on the phone and she was extremely rude. Instead of just offering us a return or comped tasting price, she said that we didn 't actually get charged yet although it was out of our account, we should buy some wine if we 're going to come taste because that 's the point, If we 're in the industry we need to say that at the beginning of the tasting and other remarks. We were being polite the whole time and continued to get cut off in the conversation and we still haven 't gotten any money back. Never again. :
A lovely place with a great selection of wines. Grab a glass or two and enjoy the view!
The wine we had here was incredible and the views were breathtaking!!!!! And to top it all off, the vinyard being Black owned just took the cake! We loved it!!!