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Przekaż informację zwrotnąWish all the Taco Bells in the world were like this one. Customer service and food excellent.
Me and my son came in the dining room, ordered food from the Kiosk. Food was great, probably the best I have had from Taco Bell. Went to make my driink and the soda was flat, went to counter to see if they could make it in the back. I waited at the counter until someone greeted me, the gentlemen who greeted me was helping another guest but asked me what I needed. I told him the soda tasted weird, I work in fast food my self, trying to help them I mentioned it tasted flat. He got irritated and said someone will help you in a moment and shook his head. Another gentlemen working I believe drive thru was AWESOME and helped me no questions asked. After eating i wanted a refill and I waited by the counter again, this time a lady spoke with me and got an attitude because i asked for a refill. She didnt know it wasnt working and said why cant I use the one in the dining room.Long story short, 3/4 of the employees working here do not want to interact with customers, when they do they act like its the biggest inconvenience for them.Thank you to the 1 employee who was working and going above and beyond. To the other you made the atmosphere very uninviting and I didnt feel welcome at all. Its a shame that the customer service is lacking because the food was great.
Usually drive thru or delivery. Drive thru can be slower. Typically order is correct but sometimes soggy.Enjoy the breakfast and regular menu as well as the seasonal rotation.
They kept people back at the speaker in the drive-thru and took 1 order at a time and didn't take the next order until they were 100% complete with the last customer. Also I asked for my burrito to be grilled and it wasn't grilled. Not the first time though. The Crunchwrap Supreme was basically a vegetarian with no meat or beans.
Service is often slow, my orders are wrong or missing items a lot of the time. the kiosks have stopped working a couple times and one of the employees is kind of combative, I went and bought something at the kiosk and when I got back to my table she insisted I hadn't paid for my single item when I clearly had.