Burger King - San Ramon

Hit and miss. When they?re good they?re good (60% of the time) but they mess up orders a lot, and are constantly out of ingredients. They haven?t had lettuce in weeks (see sign they posted) and were out of the ghost pepper sauce for the Halloweenwhopper days before Halloween. They also never pick up their phone, so you can?t call ahead and see if they have what you want,before you make the trek in, which is annoying. The app also doesn?t remove the items they have out of stock, so you?ll oftenorder things, then find out your sandwich is missing items as they hand it to you. Please try harder, I want so much to likethis location.

The food is what you?d expect but they need to ease up on the mayonnaise?. The service is really good but the app and the coupons was all a bit confusing and left you wondering if you overpaid.

The staffed seamed very over whelmed. They didnt have large cups but still sold large drinks. They should have told customers that they had no large cups. They did try to give me a large by giving me a medium and small drink which was nice, but I didntwant double the cups. Had to hold drinks in my lap since there wasnt enough cup holders (3 people ordered large drinks)

They serve only drive through, dine in hall is closed since the pandemic till now, staff isn?t friendly, they give you an attitude for no reason, this opinion based on many visits. If you live in this neighborhood go to Dublin store a way muchbetter, service and food quality.

Stop-by here when we want a quick snack. Love the Onion Rings and the Milk Shake from this location.