Hyatt Place San Jose/downtown

Room was just ok. Tub would not drain. Front desk never answered the phone. Had to request it to be fixed twice in person only to be told that I shouldn't let the tap run and to put the shower on so it drains better. Didn't work. Breakfast was great.

Very clean and quiet room. The staff was very friendly and accommodating. Complimentary breakfast was great! Thank you Hyatt Place San Jose/Downtown! ?Rooms: My request high floor early check in was easily granted. Room was on the 9th Floor (very top) and was exceptionally clean and quiet.

Great location, quick valet service, clean and spacious rooms, and decent customer service. Continental breakfast could be improved; it was dirty af and barely anything stocked for guests.

A GREAT Place to stay when looking for a comfortable and clean Hotel. The atmosphere, service, room space, staff, and complimentary breakfast were amazing. I'm already looking forward to another visit next year in 2024. I know that COVID years changed a lot of businesses, but HYATT kept the standards high, changing very little of the hospitality. Thank You again, and hope to see You again!

Perfectly situated just a couple of blocks away from the event. Safe and clean downtown area with plenty of shops, restaurants and bars within walking distance. The hotel was clean, my room was comfortable, and I was able to get a comfortable night’s rest. The staff were also very friendly and attentive. Complimentary breakfast was a nice touch, but the food was very processed and not very flavorful. Thankfully there were plenty of fresh fruit options.