Sugar Factory American Brasserie Theatre Box

Eating was amazing, but the service was the worst I ever had. our service from our waitress was terrible and for the money she shouldn't work here.

I celebrated my birthday here and had a wonderful experience! The only suggestion I have is to improve the planning for the nachos and their toppings. Thank you!

It was our first time being there. Relative to the price and the experience, it was not worth it. The location was next to and shared space with a bar/restaurant. The food was way over priced. The decor was off celebrities enjoying the experience but in no way was it at the San Diego location. The service was basic. Nothing special to acknowledge. No one asked if we were there for any special reasons. Overall my wife and I were extremely disappointed with our experience.

Birthday… and that was a best part, they made sure the birthday girl got a sash and tiara.

We came here to celebrate my daughters birthday. They seemed very understaffed and overwhelmed. Place was mostly empty with only a few people working. The poor servers were trying their best to keep up with everything, but could’ve used a lot of help. Overall, it was fine, but for the price I would not eat here again.