Hedley Club - San Andreas

Hedley club lounge is one of my favorite places so I planned a friend's birthday outing here. It was a terrible experience and we left after one drink. The waiter was clueless, service was awful it took 45 minutes for my drink to arrive. They were all out of flatbread. Whatever food we ordered tasted not fresh. After 1.5 hrs of terrible service, we decided to go elsewhere to dinner. A shame because none of my friends plan to ever go back there.

We loved the band, the seating, the interior design, etc. Our problem was with the service. Once seated, we had to ask for menus. We asked for water. It never came. My wife had to go into the kitchen and ask for a glass for my beer. I had to get out of my seat twice to get the check and pay for the bill. It took a long time for our meals to arrive. We ordered steaks with our meals and it took a long time for the waiter to come back and tell us the kitchen ran out of steak. My wife ordered a salad but then the brought her a pizza bread. Thankfully, the waiter only charged us for one meal because they brought my wife the wrong order.

The service was as bad as I ever had. It was slow and very confused. I had to exam several different bills until I found one similar to what was ordered. And even that was incorrect. Too bad, this is a nice room but very bad service.

Service was extremely slow. Took forever to get an order in for drinks. Food was bland. Had to get servers attention to get anything. They never came by to check if you needed anything. Had not had this type of experience before there and don’t think we will return.

First of all, the maitre d' was very friendly, pleasant and helpful. And actually came around checking to see how things were going. The waiter was friendly and efficient and really made us feel at home. Service was prompt. (A great improvement from the last time we dined there a year ago. The food was quite nice. The kitchen skill have improved dramatically from a year ago. We just had a couple glasses of wine from a thoughtful wine list, shared a host salad which was expertly dressed, a very tasty meatball appetizer in a spicy tomato sauce, and a wonderful margherita pizza. It was not very crowded for a Saturday night before a Sharks game. We will definitely come back here again.