Arby's - Sahuarita

I 've been postponing this review as I wanted a name to the individual I needed to include in my review. I do know this store has a lot of students working later shifts, so I tend to come earlier in the day with the older crowd working. Some days I dine in, some days I go through the drive thru. Now, I don 't want to go back at all. There 's a specifically rude and disrespectful employee by the name of Rebekah. I 've been victim to her sorry excuse of customer service more than once. She is not only rude to customers, but she 's also a trouble to her fellow employees. She 's yelling at them, belittling them AND has purposely pushed into a few of them with her shoulder as she walks by them. IN FRONT OF ME AND OTHER CUSTOMERS. I had felt inclined to say something or report it, but am worried about her retaliation, as she seems to have a lot of uncontrolled anger. I have a hard time ordering food here, I can 't imagine what her coworkers must deal with daily. She 's even mean to the little, elderly lady who 's always sweet and working hard. It just isn 't right. One line of advice for this Arby 's? It 's better to lose a single, bad apple- than to let the whole tree rot with it.

About 8:50 PM on a Tuesday. They were sold out of Chicken Pecan Grape Sandwich so had Waygu steakhouse burger. Thick patty burger with typical toppings, taste good. Food ready in 7 minutes. Clean dining room. The orange cream shake was really good. Yum.

I do not know what is wrong with this Arby's, every time we go they serv the sandwiches cold and the bread does not look or taste fresh, I do not know so far any person who likes cold food, better food in Arby's Green Valley, I think they need to train better the people who prepare the food there, this is the only Arbys where they serv cold sandwiches, some real training is needed.

The orders are made poorly or wrong. Accuracy with orders is an issue. Inedible parts of the order like under or burnt pieces.

I get the Greek Gyro with extra meat and tzatziki sauce. My mouth waters.Wheelchair accessibility: Yes