Dessert Oasis Coffee Roasters Rochester

I am writing this review due to the negligence of upper-level staff. My girlfriend and I were walking on Main Street looking for a good coffee spot when we stumbled upon this charming coffee shop. The atmosphere was inviting, the people were friendly, and it was dog-friendly with a visually pleasing aesthetic. However, I have a nut allergy, and I always ensure to avoid nuts to prevent an allergic reaction. When I ordered my coffee and chocolate croissant, I specifically asked the person taking my order if there were any nuts in my items. She responded, I don 't believe so, but let me double-check. She consulted with another coworker, and although they seemed unsure, they assured me that everything I ordered was nut-free with zero cross-contamination. Once my order was ready, I reiterated my concerns about nut products, and they again assured me there were no nuts present. Unfortunately, after taking a sip of my coffee and a bite of my croissant, I experienced an immediate allergic reaction. I quickly left the coffee shop to avoid making a scene and managed to get home to nurse a pretty severe reaction. Thankfully, I was okay and recovered by the next day. My issue is not with the lower-level staff, who were unsure about the ingredients, but with upper-level management 's negligence in considering potential allergens and failing to train their staff to know these crucial details. As someone who could go into anaphylactic shock, I could have had a much more severe reaction. Someone else might have an even worse outcome due to this oversight. If you don 't have any allergies, this is a great place to get coffee. However, if you do have allergies, I would recommend finding another place.

Friendly knowledge staff, had two different pour overs and both were fantastic. Was a great place to settle in and get work done while enjoying a great cup of coffee.

Great vibes, great atmosphere, great coffee. This place is far too cool to exist in Downtown Rochester. But the wifi sucks. That can be both a benefit and a drawback (maybe sometimes we should just put away our devices and read a book! . But due to the wifi issues, this is not a place to get work done on a weekday.

A must visit after dining around the area. Good ambience. Have assortments of sweets that would suit kids and adults that doesn’t want cake that are too sweet. Cappuccino was lovely and same with the chai tea. I assume it was the owner but he was around during our visit and was very kind to give a free dessert to us and made the singer sing happy birthday to my niece

We really love this place. The coffee and cakes are super nice. The customer service is great and welcoming. The ambience is very nice and beautiful.