Subway - Richwood

Always perfects everything when i come in, i come in everyday Food: 5 Service: 5 Atmosphere: 5

This subway won't honor the coupons you get in the mail. There are lots of attitudes about the whole thing, I understand it's not the employee's decision about the coupons, and after I acknowledge that and have moved on... when I was just conversing and making a joke, the employee got really rude. Oh, and the owner is so cheap he told the employees to only put five olives on a foot long sub (just one example). The franchise should take their name away from this owner. After accepting the coupon fact, I still got overcharged by $11, I pointed it out, they mostly fixed it, I was ready to leave, I ended up still being charged extra for toppings I didn't get. It was right on the receipt.

I threw away the chicken, bacon, ranch sub I ordered after one bite. The chicken had spoiled because it tasted like fish. Service: Take out Meal type: Dinner Price per person: $1–10

Service: Take out Meal type: Dinner Price per person: $10–20

Placed an order for delivery. 1 hr later no subway. Called store. They said they didn't deliver. They called the manager, the manager said they didn't deliver. They hadn't even started the order because they didnt deliver. I told them to cancel it and refund me. The server said they were not authorized to do so. She said she would have the manager call me in the morning. I took my family to dinner naturally as now we are starving. When we were eating, 1 MORE hour later, my RING doorbell goes off. The door dash dude was out there. I told him I had cancelled it. He fussed with me about needing to deliver it. I said Dude, you are TWO hours late. I sent him away. The manager calls me and says the door dash guy was trying to deliver my food. I said, No I cancelled it because you don't deliver.. I said refund my money. She said she was not authorized. She said she would have the owner call me in the morning. What bull. Well nobody called and no one refunded my money. RIP OFF SCAM. Not very ethical. Refused my refund. Never again will I order from here.