Mystic Steakhouse - Prior Lake

The meal was great, the service was very good. We were celebrating our 58th anniversary and didn't feel that was acknowledged very well. We had to ask to be seated in a booth rather than the table in the middle of the room that they took us to. At these price points you'd think an anniversary dessert would have been offered. It wasn't.

We wanted so much to love this place, and I expect we could on another visit... but not this time (our first visit). Our waiter, Taylor, was friendly and explained the menu well. When we ordered drinks, my hubby and our friend both wanted old fashions and Taylor recommended one on the menu that he said was outstanding so they both agreed to it even though it was $27 each (a pricey old fashion). We ordered one appetizer, the shrimp cocktail, and our meals. The shrimp cocktail was presented well, but was just okay (I expected better shrimp at a place of this caliber). When our meals came, only 4 of the 5 of us were served. The 4 of us waited for the 5th meal to be delivered (so as not to be rude). We waited and waited. He finally encouraged us to eat our meals so they wouldn 't get cold... so we did. We were looking around for Taylor, but didn 't see him. We were about half way done eating when Taylor came to ask how our meals were. We pointed to the guest with no food in front of him and Taylor 's eyes got big. He immediately rushed to the kitchen. Less than 10 minutes later he returned with the last plate of food but by then, the rest of us were almost done eating. There was no explanation given and there was no apology. I assumed that at the very least, when the bill came, the forgotten meal would be comped. Nope. And when I looked over the bill, I saw that the old fashions were $54 a piece! It said they were served doubles. Yikes! With the tip (we left 20% in spite of the gross error) they were $65 each. We all had prime rib that was very good and the potato side dishes were delicious as well. For what it 's worth, the guys said the old fashions were the best they have ever had but at a steep price for sure. In retrospect, I wish I had spoken to a manager before we left, but it was a holiday weekend and having worked in restaurants (many years ago) myself, I understand the importance of turning over tables... so I chose not to.

Appetizer and salad were great. 45 minutes after they picked up my salad plate, I still did not have my entree steak. Waitress and the manager both said it was supposed to be this way. Yet, the table next to me and across from me, both were seated after me, completed their meals and departed. No explanation was given for the tardiness. I paid my check for the app and salad. Never had the steak.

Always a treat to dine here. Jennifer and Jesse are always so friendly and welcoming and the staff is so efficient and well-trained. It is our favorite place to dine !!!! Doug Judy Farley

Excellent steakhouse and excellent service. I do not like that everything is à la cart but overall this is a wonderful place to dine an excellent service.!!! We had calamari, crabcakes, French onion, soup, salad, walleye, and scalloped potatoes. It was excellent. Marilyn was a wonderful server. I even got spoiled and got a free dessert for my birthday…The staff was friendly .