Kumo Hibachi Sushi - Portage

Kumo used to be a good place to go to but the service my party and I received was less than poor. My friend Rachels sushi roll was a mess and inedible she had two bites and sent it back and the manager refused to remake it and said she ate it all (she ate two bites to give it a chance) after arguing about it they agreed to take off 50% but when the bill was brought out it wasn't adjusted and we had to send the bill back to get adjusted. The deep fried calamari was disgusting and inedible, and when I brought up it wasn't good we were told that's how it comes. When you charge an automatic 18% gratituty it gives zero reason to give good service.

The food was disappointing; the shumai was mushy and the rest of the dishes lacked flavor. The service was just average, and all the patrons were seated in the same section.

For over 20 years, Kumos has been our family’s go-to restaurant for birthday celebrations. We've always enjoyed great food and even built friendships with some of the chefs who watched our children grow up. However, tonight marked the first time I had a disappointing meal. We were seated at a grill where other diners were already enjoying sushi, salad, and soup. By the time we received our sashimi, the chef was already cooking for others. The fried rice was lacking its usual flavor, the vegetables seemed different, and my filet mignon was tough, fatty, and quite forgettable. On the positive side, the sashimi was still good. Unfortunately, we’ve decided to take a break from Kumos and look for a new hibachi restaurant. It’s sad to see that something has definitely changed.

Went out for lunch with my family and the food quality was very poor. Family members got sick. I don’t recommend this place.

OK fast-food, terrible by any other metric. I went here for my birthday just the other day, excited for Hibachi and Sushi. The prices were enormous, so we decided to get just Hibachi and a side of calamari. I got steak, my Aunt got shrimp, and both came with soup and a salad. The salad was Iceberg lettuce that seems to have come out of a premade bag, topped with a tasty sauce. I could have fit the whole salad, sauce and all, in the palm of my hand. The soup was a light broth green onions and three mushroom slices, about 1 cup. It tasted fine. The Calamari was the toughest rings of squid I have ever had, fried in an incomplete coating and was greasier than KFC. The portion was tiny. The hibachi came, and the fried rice was tasty enough- Though it was just overcooked eggs, rice, and minced garlic. The vegetables all seemed fresh, and were chopped decently. The steak seemed to be quality, perhaps 4-6oz, and was chopped into approximately equally sized cubes. The shrimp was also quality, large and seemed fresh. My Aunt's shrimp was put on the grill before my steak, and lay on the grill longer than the steak. My steak was cooked pretty well, though at best only two sides of each cube had any kind of sear- At best. The shrimp was extremely overcooked. There was no seasoning for my steak. Not even salt. I was given a mayonnaise sauce and we had to snag soy sauce from another table. The shrimp had a light glaze to it, but that mild flavor was drowned out by the sheer quantity of oil that was dumped onto the grill at each step of the process. The chef had to have used almost a full cup of oil between our two dishes, and it took the mediocre food to something that was terrible. Not inedible, just the kind of gross feeling you get after drowning popcorn in movie theater butter- Except nothing about this dish was fun to eat. The price? With gratuity, which is a mandatory 18%, the total bill was just about $90. The ingredients couldn't have cost more than $20, and that's if I got the priciest versions of each that I could find.