Mcdonald's - Port Arthur

Customer service is always terrible. So slow… you work at McDonald’s I get it but at least act like you’re happy to be there. Also our order is always wrong

Customer service not good. I usually get a cup of hot water in the mornings along with my breakfast and they refused to give me that this morning. Stated it is dangerous ??? If they can serve coffee in a cup, why not hot water? THEN the manager asked what I was going to use it for!! Really???? Terrible Customer service!!!!

I say this McDonald's is a step above the service is always as expected and the staff is very friendly, but they also have a book / DVD exchange that I found to be great. So I would give 6 stars for the friendly service and the book / DVD exchange

My favorite mcdonald’s in this area! We never have a problem at this point and food is always fresh.

This was the one of the longest wait times I’ve ever seen experienced at a McDonalds. When we got the board to order, the lady on the speaker seemed to be irritated or unhappy to be at work. What happen to service with a smile? “Ba nah ba ba ba! I’m lovin it!” Well, not today…. When we got to the window we got our bag and the window attendant tried to give us the wrong drinks. She was shaking very badly too. When we looked to see that all our food was in the bag, we found that the McRib was out of its box. Just laying in the bottom of the bag. One of the worst experiences ever at a McDonalds.