Dunkin' - Pleasantville

I get my coffee made the same way in any Dunkin i go to: 4sugar 2 cream it always tastes the same, every time i come here my coffee is off. They pretty much make the coffee however they feel like it, as I witnessed today,litterally reads the tag and just does it how she feels , then after i said something I’m pretty sure the lady just pour some out and topped it off, they make coffee blends for reasons. If you like your order to taste like nothing how you usually expect it to go to this location by the riggins gas station, when it come to there main thing that there supposed to be known for they fail. I recommend if possible go to a different Dunkin, this one makes things there way

They always close early, it says 8PM and by 7 they're closed and can't get anything, or a message will come up that they're closed, and you have to wait a min or 2 because they're hoping you pull away, yesterday they didn't have hot coffee, they never have muffins, and the manager chases any good employees out of there. 4 times a week my coffee is messed up, twice today. I'm so tired of this place.

Drive in was used via phone app. 1coffee and 1donut ordered via app should not take 15 minutes. Got to speaker waited for rep to acknowledge me then asked if I would be patient for a minute. Said sure and then 4mins later I had to ask if she was still there. She told me to pull forward to window, I did then waited 10 mins for coffee and donut. Coffee was weak. NEVER GOING THERE AGAIN.

Two guys working here had no idea what to do how to make food waited 20 minutes for a small order.I had to throw my coffee away warm nasty and then I have to ask wheres my donut were all out of donuts ???worst experience ever never again crazy.

We ordered cookie butter coffees and she gave us two regular coffees. she was nice but, our orders were completely