Sprzężenie zwrotne
Przekaż informację zwrotnąI ordered the nachos topped with queso, pinto beans, guacamole, corn, and roasted peppers. I was pleasantly surprised by the roasted peppers; they were sweet and nicely seasoned with pepper, providing a great crunch and juiciness. I think they actually outshine the meat. The queso was creamy but cooled off quickly, yet overall, I found the meal quite enjoyable. The chips themselves lacked much flavor, but they had a nice texture that complemented the softness of the other ingredients.
The food is good overall. It's ideal for those who work out regularly and require convenient, reasonably priced, and nutritious meals. I did have one disappointing experience with the quality of my food, but the manager (I think his name was Danny) was very accommodating and eager to resolve the issue. On the other hand, working with corporate was quite frustrating; it took several emails before they finally delivered the compensation they had promised. Despite this, I still rate it 5 stars for its value and the effective management of the location.
When she prepared my bowl, she overstuffed it to the point where it wouldn’t close properly, and instead of fixing it, she just slapped a lid on it and tossed it in a bag. An older employee, who has served me before and seemed shocked by the situation, didn’t say anything. When I opened the bag to eat, I found that a lot of the food and sauce had leaked out and was wasted. This was a disappointing experience from a place I usually enjoy, and if this poor service continues, I won’t be coming back.
The two ladies were extremely unprofessional, bickering back and forth on who was going to take my order. Ended up waiting 20 minutes for the manager to take my order since at that point they were screaming on top of their lungs, throwing threats at one another. However, in annoyance, the manager ended up putting the entire avocado skin with the sticker into my bowl. I am disgusted.
Customer care complaint# Q2798 So I ordered bowl online for pickup during lunch. After picking up and coming back to work I found that they just gave me rice with some salad without any beans or sauces. Now sure how they expect me to eat just boiled rice. After complaining store manager mentioned he'll send a meal card to my address. On following up after 2 weeks when nothing came, he mentioned that since last time he couldn't send, he'll now send me 3 meal card. N guess what, same thing continued. They never sent anything and stopped responding to emails. Pathetic service and customer care response from Store Manager.
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