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Przekaż informację zwrotnąYou're gonna love it! One of the most interactive hotels I've ever visited with the best amenities!
Heather at the bar was fantastic- great suggestion on the food, great conversation and great attitude. Rooms are comfortable and clean. Recommend this
There are multiple issues. Microwave is too old and taking 30min to heat the food. Water dripping continuously from kitchen sink. Lot of noise from A/c unit. Washroom Door knob is not working. Very unhappy with the stay.
I cannot say enough about the customer service at the property. The staff bent over backwards to make sure any and all of my needs were met. I witnessed this with other guests as well. This started at the front desk, continued with the breakfast staff and the housekeepers.My room was clean and while the property could use some updating here and there, my room was modern enough. The air conditioner works on a sensor and resets itself to 72 when no motion is detected after a period of time. This was frustrating, as it took me a couple of days to figure this out. I woke up and it was warmer than I normally like to keep my room.If the fitness center is important to you, they had some basic things in there but nothing for like a hardcore workout. There is a peloton but you have to have your own account to access any of the peloton features. There was also a funny smell in the fitness room, like maybe a wet smell, if that makes sense.The pool was okay but the hot tub wasn’t very hot. I take hotter baths than the hot tub temp. The jets were also kind of crazy. They were splashing water everywhere more than they were bubbling the water. They were uncomfortable to even sit near, while they were on.They offer a laundry room, which was really nice. However, they could use updated and larger washer/dryers. Theirs washed okay and the dryers got pretty hot and got my clothes nice and dry. So no major complaints.The complementary breakfast was great. The staff did a great job to constantly keep it freshened up and you always had the option to order freshly made food at the omelet/pancake station. As with the rest of the staff, the staff at breakfast were so friendly and helpful. They kept the area clean and would frequently clear dirty dishes from the tables.I’ve stayed at a few Embassy Suite properties and they have really taken a hit with covid. The breakfast areas were dirty, the food wasn’t very good and staff was just okay. This property was like the pre-covid Embassy Suites I remember. I would definitely stay here again and recommend the property to others.Noteworthy details: Incredible staff, clean and the property felt safe. Any and all food deliveries I received got there within 45 mins and Rutgers was close enough that several cute restaurants, bars and coffee places were closeby.
My first time staying at an Embassy Suites, and now first selection is an Embassy Suites. Apart from the location a bit of a distance to a restaurant or shopping center, this hotel was terrific and very good service from the moment we checked in, to checking out. Front desk staff were great.Stayed at the Embassy Suites from July 23 to July 28, 2023. The rooms were very clean, the rooms were very spacious. Service was great, staff was extremely accomodating. The interior was very impressive, and they offered a terrific breakfast both buffet and a la carte. The chef made terrific omelets and pancakes or eggs any style. The staff did go the extra mile to assist you with anything. The bartender was very nice and personable and a nice host. Made for a nice summer break
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