Bonchon - Parsippany-Troy Hills

Additionally, the service leaves much to be desired. During my last pickup, there was no one at the register because the cashier was busy chatting with the staff in the back, seemingly trying to avoid dealing with frustrated customers waiting too long for their orders. It feels completely disorganized. I would recommend going the extra distance to visit a different Bonchon location if you can; it’s worth it for a better experience. However, if you're really craving it and don't have time to spare, you might have to settle for this one. I hope things improve here in the future.

The boneless wings were quite dry and lacked sufficient sauce. When we asked the staff for more sauce, they refused. We even offered to pay for extra sauce, but they still declined. Additionally, the food took a long time to arrive as they seemed to prioritize DoorDash orders over those of customers dining in. On a positive note, the edamame, soup, and fries were tasty.

I waited 40 minutes for wings, which I was okay with. However, I was disappointed when I received a flat soda. When I asked to exchange it, I was questioned about my complaint, which I found frustrating. It seemed petty that they wouldn't replace a $2.50 can of soda with a fresh one. That small amount cost them a new customer and led to this negative review. I won’t be returning.

Highly recommend takeout! The wings and bulgogi fries were spectacular. Next time we’ll order ahead (waited around 20 min in the restaurant, not really a sit down vibe) and will probably pass on the hot/spicy wing sauce (it was delicious but VERY spicy). The bulgogi fries were delicious and very loaded and filling. Will be returning for takeout! Hope to try some other items but these were so good.

This is one of my favorite lunch spots in town—the lunch menu is nice and affordable but be sure to order ahead via phone call. each order is made to order to ensure the crispy crunchy chicken. very accommodating for dine in and really easy for take out as well. the soy garlic is my favorite. be sure to check out their boba options as well!