Jerk Shack Grill - Paramus

Very Bad Customer Service even if it’s great food.You can’t call them at all.You can’t use Ubereats, doordash or grubhub. The food will be taking forever and will arrive cold and may be wrong.They don’t have extension on the mall stores listings, because the Don’t need people to call them.Stay away, unless you need to struggle to eat.

The staff at the Garden State Plaza location is very friendly and courteous, and the food is fantastic. Definitely give it a try - it's delicious!

I would not recommend this place. They serve old food. I ordered the ruck oxtail, yellow rice, and mac and cheese. They forgot the yellow rice, the mac and cheese was tasteless, and the oxtail tasted like it was made days ago and had gone bad. When I called to inquire about the oxtail, the owner claimed it was a best seller and refused to offer a refund or address the issue. The owner was unprofessional and dismissive, even laughing at my concerns. I would suggest finding a better restaurant to dine at.

If you're looking for a place that doesn't serve authentic Jamaican food, then this is the spot for you. The food and service were both terrible. The prices were too high for the quality of mall food being served.

The drink was not included in the order, but Grubhub provided a refund for it.