Bangkok Thai Takeaway

Put through a take away order to pickup. I get there and they had canceled the order. I still needed dinner as it was already quite late so I ordered, their food is usually fantastic. But it was terribly inconvenient to order again and have to wait even longer because of their mistake. All they said was sorry for the miscommunication. Nothing else to rectify the situation. I'm disappointed in their service tonight. The paid thai was not to their normal level, the tomyum was fantastic. Also on top of that I have been charged twice. Yet to confirm in the morning to see if the transactions resolve. So not the best experience with them. Reply to their message: Hello. To clarify your reply. I didn't say the soups too expensive and then hang up, that is rude behaviour. I was taken back by how much it totaled then clarified the price of both items and said ok we will do that. And said see you soon. So when I turned up I was surprised that it was canceled. Ryan comes to greet. I say I'm here to pick up my order pad thai and Tom yum soup medium. He's like ooooh I thought it was canceled because you said you canceled the order. I had not said on the phone that I'd canceled the order. Then i left because im on a clock to deliver an order to a customer and only had a small window to pick up dinner to feed my child, which is why then i called back to order again, so yes that ment more time from point of first ordering till receiving the order.. So ofcourse i am not happy with the negligence, as when one orders food you expect it to be ready by a certain time. And now your reply to my review... your story has changed yet again. I am not impressed with how you have handled this situation. Regarding the double charge. It has been resolved, so no issues there. This has been one of the worst experiences from a restaurant.

Popped in as from eketahuna to find closed Mondays during day owner was there and said well cook you food had platter and green chicken curry very nice fresh thanks for great service evan when clised

Tasty very satisfying food. Price worth the food and bowl size

Good food at reasonable prices. Waitress went missing for a while and missed her chance to sell us more drinks!

Amazing food, child friendly. Steak so soft our baby could eat it, everything cooked perfect. THANK YOU!!