Dew Drop Inn - Oxford

What sort of establishment is this ? I went in for a couple of beers sat and watched some sport. now I am obviously disabled but was told to walk to the other side for service even though the barman could have turned around and served me,really poor service and rude bar staff

59 year old lady pops in for a small house red, while her son does football training at Cherwell school. Lady tells bar man her wine is unpalatable. He opens a new bottle of same house red and lets her taste a thimblefull. “Yes, it’s better but still slightly acidic.” “That’s because it is the house wine,” he mutters. Solo lady suggests she might try another red and says she doesn’t mind paying the difference. Barman says: “I still need to charge you for your first glass,” which lady points out she hasn’t drunk. Barman says he has to make a living! Lady asks if she can have a fresh glass of house red from newly opened bottle (that she was allowed to taste . No, he says, because I will need to charge you again!!! Lady says she is sorry but thinks that is unreasonable and asks if he can even do a half glass. Lady asks if she can have old glass (that she paid for at beginning back, given the awkwardness of barman Ben. “No”, says Ben, “I’ve thrown it away” !!! Lady is surprised and explains she works for a charity and doesn’t want to spend more than £10 on two glasses of wine one that she hasn’t drunk. Barman tells her to leave as lady says he seems rather ‘jobs worth’ and that she thinks he is contravening the Sale of Goods Act. He says he doesn’t like the way the conversation is turning and lady says he is being rude! He tells lady “Get out of my pub”. She asks to speak to the manager. “I am the manager,” he says. Of course he is. Lady asks who his superior is. He says “we’ll be here all night.” Lady leaves pub upset, saying it is disgusting behaviour. 20 minutes later, lady’s son returns with lady’s debit card to ask Ben for a refund. Ben says he thinks it is a scam! “How is it a scam,” says son? “ My mum paid for a drink which you poured down the sink, so she would like £4.55 back.” Ben barman says to son: “Get out of my pub.” 10 minutes later: Lady makes phone call to Mitchell Butler head office to complain. Well done, what great customer service!

Fab service and really friendly. Food was great would definitely recommend!! We all had a lovely time.

We had a superb time at the Dewdrop for our Christmas meal 21 of my friends came along, the food was delicious, staff very friendly and service was fab. Thank you Jack who made sure everything was Ok and looked after our party . We will be back next year

Great rum. Great pub. Excellent service from the bloke with the blond ponytail. Best pub in the north of Oxford