The Rib Shack - Otahuhu

Best ribs I’ve ever eaten, had an awful experience with another ribs place that night and drove here to get some better rib. They sure didn’t disappoint, it really brightened the mood and reminded me to not go to other ribs places. The riblets were my favorite with a delicious sauce and the ribs were amazing as well, all freshly cooked and delicious. Been here many times and never let me down.

Please train your cashier to call out orders when they are ready. She goes to the kitchen, collects the order and brings it out to the front. Leaves it on the bench. Immediately switches her attention to a person wanting to order for 10 minutes. While my food is sitting on the bench. Email said food will take 30 minutes. It took me an hour. That extra 10 minutes because of cashier incompetence is frustrating when you’re hungry. Edit: I have updated my review from 1 star based on the business response. The wait is ok. The front of house just need to be trained on calling out orders when they bring it out from the kitchen, instead of letting it sit cold on the counter and switching attention to take new orders. I really hope nobody lost their job last night…

Really enjoyed a nice good meal here. The ribs were very tender and tasty. The burger with mushroom sauce has a nice rich taste to it. The wings were nice and juicy as well. One small let down for me is that you get a large amount of chips with no dressing. You have to pay extra for tomato or aioli dip which is a bit disappointing. I purchased two aioli containers and one tomato sauce container, and it was $2.50 extra, which is a bit steep in my opinion. They also sell peppermint crisp tart which is a really nice South African dessert. For $3.00 a tub, it's definitely worth the price if you have any room after eating your mains. Despite the whole sauce shenanigans, the food is still good and it was really satisfying.

Tasty and tender ribs. Sharing plate was generous amount. Good for 4 people

Delicious takeaway spot. The price can be seen as expensive but its worth it. Ribs are tender and flavorful, chips are always delicious and the burgers have an awesome grilled taste and they are big! Onion rings are also a very nice side to have!