Ciatti's Italian Grill - Onalaska

Our favorite restaurant in Onalaska. The Italian nachos are fantastic!

Very poor service. Waitress was clueless. She brought the wrong food out to two of the children. Both plates were brought back. One of the plates returned was still wrong and had to be brought back again. By tike the children got their food everyone else at the table of 10 had eaten their food. One of the people at the table expressed how the children's food should be taken off the bill. She said she'd speak to the manager. (Manager never came to the table at all to address the situation, she stood at the bar talking) When everyone was done the waitress brought the bills. It was not split the way she was asked to do it. The messed up food was still on the bill. We then asked for the manager to come to the table. 10 minutes later the manager shows up. She explains that she didn't take the food off of the bills because shrimp is too expensive. She said she just took an appetizer off the bills(they split the apps between all tickets even though we specified who had what?‍ also added more marinara than we ordered) Manager didn't apologize until she came out 20 minutes after they went to adjust our bills(the bills we all had to adjust on our own. Not during this fiasco. We had to write what each of us had on the back of our reciepts) There is more to the list of things that went wrong with the service but I'm pretty sure I've said enough already. Not the way I had hoped to spend my sister's birthday dinner. Waitress' name was Layla. Manager's name was Brittany. Our reservation was at 7 this evening we didn't leave there until 930 and not because we were socializing Not impressed at all. Horrible service

Everytime I am in La Crosse we go to Ciatti's. We always get the nachos and I get the walnut salad and the seafood Canneloni. Delicious every time. Service is outstanding. Atmosphere is equally outstanding. Fave place to eat!

Watch the servers my bill was about 8.50 and I paid with a 20 dollar bill. The server never came back with my changes. And when i got my changes the server only gave me 8.50 back. This person help themself to a tip which I did not offer nor the restaurant. This restaurant how I see it is hiring thiefs. Make sure your bills are correct with the credit card company and if you pay cash get the proper changes back.

Food was SO good!!! My boyfriend and I have never tasted food so good!! With every bite of something new it was even more delicious!