Waffle House - Ocala

I love waffle house, but not this one. They can even not cook properly. I asked for medium. the outside was brown and the white inner was still thin.

This is the most cleanest Waffle House I have ever been to in the past 10 years..... now that's something for ya ! I don't know how long this place has been open but it's clean as hell in the inside and that's uncommon for Waffle House no shade lol

On the road in search of food at 12AM almost one. I’m pre-diabetic and I can feel when my blood sugar is getting ready to drop (and it doesn’t feel good ; sadly, all the 24hour fast food joints, so happened to be closed. So, I was stuck coming here. Where their service is slower than a turtle because they don’t know how to work as a team. The “salesperson” Hailey disappeared for like 10 mins after taking someone’s order, then she reappears just to be lounging around “calling orders” so she says. Then, you got someone (Justine, I guess another “salesperson” not doing anything, literally lounging just looking around- when they could help ring in orders. It’s not like you can order online (or else I would . And, when you try to call their number to order ahead no one answers (I tried 3x’s- nothing . Myself and another person were waiting for almost 15 minutes before I finally announce the two salespersons who were both lounging and doing nothing and asked if they could take our orders, to get an attitude and told that she was going to take our orders. When I told her she’s just sitting around doing nothing, when she could be using her time wisely and ringing up an order- she (Hailey tried to argue back and twist things saying there’s people in front of me who need their food. I perfectly understand that, but my point is use your time wisely- people in fast food or food services really struggle with the concept of using their time wisely. Of course, my sugar progressively dropping at a little to do with my frustration, but also the lack of consideration and common sense, also poor team work. If this Hailey girl was really calling orders out to the cook line; Justine had no papers in hand or anything, was just sitting/ lounging right next to her. Why didn’t Justine be a good team player and take the orders? I’m not asking for your first born or you to magically skip the line and give me my food, but for you to use your common sense and time wisely.

The attitudes in this place are ridiculous. I came in to make a to-go order and was met with hostility from the young black girl with the septum piercing. When she finally comes to take me order she’s taking it down and seemingly uninterested in the customizations of my order. At the end, I asked her if she got the extra sausage and no eggs in my grit bowl to which she confirmed. I STILL tipped her even though she was EXTREMELY RUDE. I tipped on top of the 10% they automatically charge for to-go orders. When I received my food, there was eggs in my grit bowl and when I brought it to her attention she and the cook had an attitude. They then tried to skim me out of the extra sausage that I PAID FOR. Home girl need extra training on customer service forreal.

We just stopped here for lunch with our kids and our waitress, Melissa, was so lovely and sweet I had to leave a review. Extremely fast service and all of the wait staff was wonderful but Melissa really went above and beyond. Also, these were the cleanest Waffle House bathrooms I have ever seen.