Dunkin' - Ocala

At 6 o'clock, no lights came on. my coffee and hired was rude (if I repeated my order to her, she answered yes I heard her) coffee was bitter and old tasting and hate brown were cold. the caffe con leche tasted like old espresso

Went for my birthday freebie they seemed busy but I didn't mind waiting cause I had to think about what I wanted. The girl who took my order was friendly, and the guy in drive through seemed friendly also. Amazing coffee as always, might even taste better when it's free! Thank you for my birthday freebie!!!

Rude, rush customers then won 't let them add something to the order when you forget something. Was told i had to go all the way back through thec line to add an item. Had i not been rushed and barked at, i probably would have remembered what i was supposed to order. Most employees are nice... however there are/is a few specific managers that needs to go back and learn how to treat customers with gratitude, respect and kindness. I was never asked please and never told thank you.... only what are you drinking? We are out of that, you need to hurry and pick something else there are ppl behind you (mind you, i had only hesitated for a moment trying to decide on somethingelse).. is that it?pull forward? I was so taken aback I didn 't know what to say. I paid, was given my change, with no thank you, f@ you or anything. This was just one of many experiences that I had at this particular establishment. Never ever is my food right, nor my drink. I have been coming to this Dunkin ' donuts almost every day for the last 10 years and the only reason I continue to go is because they are the only one close enough to my house.

Rude Employees! I’m contacting coorperate. You should not be disrespected as a customer. Very Racist the lady slammed the window in my face and was cutting me off when ordering. After that she still got my order wrong.

Not sure why this place has such horrible reviews. Staff was SO friendly, place seemed pretty clean, I've never gotten a drive thru order so quickly before and everything was correct. No complaints here!