Chick-fil-A. - Oak Ridge

Would leave a 0 if it was an option. my man waiting has a curb-side order for 2 milkshakes and after arriving and for 40 minutes, he went in and both of our shakes sat on the counter while a bucking idiot standing around and cutting, etc. that is a embarrassment to the company Chick-fil-A, and I will report it to her company! will not be back to this place.

Never a good experience here. always, without failing, forget my spicy and stumbling. rude. and I have never heard the iconic thing I like here. my order was wrong this time and they also did not contain any forks for my salad.

I am literally counting 11 people loitering behind the counter with one register open in a crowded lobby. Goofing off, wandering around with no sense of urgency, and gossiping with customers they recognize. I have been standing here for ten minutes waiting on a lemonade and iced tea. And it's not even the lunch rush. I'd like to say this is an isolated accident. However this seems to be a theme with this location of late. Errors in orders, long waits, and other service mishaps speak to managers not staying on top of things. This CFA seems to Have forgotten how to service their customers.

This location needs some help. I went to pick up an order, and 3 associates ignored me, along with other gig drivers. My order was apparently just sitting on the rack getting cold. Literally, 3 of them walked right up looked at us, and walked off. One guy went behind the counter (which you are not supposed to do) and got our orders. You were right there. Not to mention, all of their butt-long braids were all over the place instead of properly held back which is gross and against food safety standards.

I go to chic fil a weekly at home and I was at an appointment and went here (hours away) and it was the best location I've ever been to. Ever. I've lived all over the world (military) food was hot, fresh, great. Service was not the most professional as a lady told me another employee made a mistake on the color of my shirt (how they lable you to give you your food inside) but no issues. Will go again.