Herons Nest - North Fort Myers

The buffet was cold and overpriced. The service was disappointing at best. The manager showed little interest in our concerns, offering nothing but excuses and taking no responsibility. She displayed a very condescending attitude towards our table.

Food is overpriced. When we go out to eat elsewhere we are always served a hearty portion, often take home half of my portion for later! For the money we spent I barely get enough food and still end up eating again later in the evening. The alcohol is hugely overpriced and the drinks are certainly not over poured. They claim a pub food menu in the lounge but don't have any! Their pub atmosphere is destroyed with a 9 dollar hot dog and a 15 dollar burger. That's not pub food, that's highway robbery. On top of everything else they can't make a good drink correctly and often run out of liquor. Our guest ordered a Jack Daniel's shot. They didn't have it. I ordered risotto with my meal and it was identical to the mashed potatoes. A water glass was spilled at our table and no one would help us clean it up. Told us to go get paper towels from the bathroom. Never eating or drinking there again.

No one at the podium to seat you, sat ourselves. Waited 20 mins before we were even approached, we were already looking up other restaurants on our phone. Then the menue isn't even what they had posted online. It's really a gated community eating room.

Called to make reservations for Easter brunch, Buffet. They always have good food, and the service is good….highly recommend.

This was my first visit to this restaurant located on the property. I ordered the bang bang shrimp, and I have to say it was quite disappointing. There was no flavor or excitement to it at all. On a positive note, the service was excellent; the young lady attending to us was very attentive and clearly worked hard despite being busy. Due to ongoing construction, the restaurant is currently operating in a different area, which might have contributed to the experience. Unfortunately, the bang bang shrimp lacked any of the bold flavors I was hoping for.