Mcdonald's - North East Derbyshire

With Clay Cross being my local, it’s more convenient the. Chesterfield. But each time I order, it’s more like a game of let’s guess what’s not in the bag this time. Always have missing items, resulting in a return to have to get the missing food. I can’t recall a time I’ve ordered and somethings not been missing. This time, order a McSpicy Chicken. Even the box says Chicken. To my surprise, opened the box to be presented with a McSpicy Quarter Pounder. Whoever is in the kitchen needs a basic lesson on the types of meat available on the market. How can you mix up Chicken with a Beef burger. If you like getting in your steps, have extra fuel to keep returning or just like to speak to staff about missing food wrong order, Clay Cross McDonalds is your perfect place! Well Done Clay Cross, can see why you have a high staff turnover in this store.

After waiting for 30 minutes, the food arrived cold in a takeout bag, even though we had ordered table service. We complained and it was redelivered, but the chips were still only lukewarm.

Chesterfield have the best Mc Donald's ever. Today we had the pleasure of being served by Barney, who is an asset to your team x

Ordered a Chicken Big Mac, only to receive a normal Big Mac inside a Chicken Big Mac Box. This site has been pretty much poor every time we've been. Slow and Disorganised members of staff. We shall not be returning here anymore.

Food is great, IF you receive it. This branch is notoriously bad at getting your food order wrong. If you're utilising the drive through, pull over in the car-park and check it prior to leaving. If using a delivery service, ensure you know how to utilise the refund function. You're going to need it! Only sure way they're getting your order correct here, is by going in and eating in (using a tray so they can see what is on it). It's a very easy resolve for them to just have someone on the pass, checking the contents of the bags but, alas, this doesn't seem to happen. Must do better Clay-Cross.