Domino's Pizza - North Chicago

I will not be ordering from this Domino's in North Chicago, even when I am at other locations where I can place orders online. I have called the North Chicago Domino's store three times because I have been unable to place an order online using either the app or the website. Despite seeing their delivery cars in my neighborhood, the online system states that there is no Domino's in my community. Each time I called, I requested to speak with the general manager, but the person on the other end only identified themselves as the store manager. They sounded young and inexperienced, and were unwilling to provide their name. They were only willing to take my order at regular menu prices, as the specials and coupons were reserved for online orders. I also would not receive Pizza Rewards Points for future orders. The food was not great, and I found the full price to be too expensive. Despite being shut-in at this location and unable to go out, I find the full price not worth it. I was told to use the help function on the website or call a listed number for assistance, but the number listed was only for help with a screen reader. It has been three months since my first call, and I am still unable to order online. It seems that they have not made any efforts to fix the app, and it appears they do not value my business or that of my neighbors unless we order at full price.

The service was terrible, with constantly changing wait times of an hour. The pizza was also the worst I've ever had, and to make matters worse, the order arrived an hour late.

The pizzas at this restaurant lack enough cheese, making them taste like cardboard. The Domino's on Grand Avenue is much better and they are more generous with their ingredients.

I entered the restaurant and was warmly welcomed by the outstanding worker, Adrian. He provided excellent customer service and went the extra mile to ensure my experience was exceptional. Adrian even went above and beyond by offering additional services. I truly appreciate the attentiveness and dedication that Adrian showed in his role.

I like the Brooklyn style pizza with pepperoni and ham for it's flavor and texture the ordering process is easy the price is right and the quality is very good and always prepared in a timely fashion when crew member Maria is there the pizza is even better! Next time I will post a picture!