Panera Bread - Nob

Couldn't get the app to act right on a promotion, but management stepped in to help. I appreciated that greatly. Not sure if I like the changes to the Apple Fuji

I really enjoyed the buy 2 meal with turkey chili and chicken melt on sourdough bread. Ordering was easy (with a person because I don't have the app), and the food came out quickly. The place wasn't busy around 5:15, and the fireplace was cozy! The 2 other folks I was with and I all enjoyed our experience here!

Nice people, but the one time I tipped on a mobile order for an order I got normally without tipping, it ended up taking longer than any other time, the restaurant wasn’t that busy, and it was a cookie 4 pack. Whilst waiting to get my 4 pack, a walk-in came in and bought a bunch of cookies and almost took most of the ones I wanted. Luckily, the tall white girl at the counter had known there was an order for 4 of them to-go and didn’t allow it (which was surprising because the young men that work there don’t care and will sell your cookies to a walk in even if you put a To go order in before that walk in).That being said, a young black woman with colored dreads ended up getting mad at the tall white girl for this reason, and scolded her for no other reason outside of the young black girl was caught chit chatting in the back too much and almost messed up my order by allowing a customer 10 minutes after my mobile order almost take product I paid for in advance because of her talking and lack of paying attention.I sat there and waited 10 minutes for this gal to stop talking (there was one order ahead of me and others were already working on it) and grab 4 cookies, to then scold someone else for not reminding them to do their own job. I’m a very easy going man, and I honestly couldn’t care less that it took 10 minutes for her to grab cookies, but I extremely care she decided to take out her lack of awareness on a new hire. Totally unprofessional.

Good place for a quick lunch and great service. Amanda is lovely!

The team here is seriously the best! I had a tiny problem with a delivery order and they went above and beyond to fix it. They were so kind and generous. <3