Swiss Chalet - Niagara Falls

I don’t know the food and everything because I’ve never tried their food. But this place's workers have no respect once they find out, you’re not there to eat. I visited Niagara Falls, while I was leaving back to Toronto, my special needs sister wanted to use washroom. This Swiss chalet was the closest and upon entering we weren’t allowed to use their washroom, unless to dine in. I wouldn’t ever go to eat in such a place where they wouldn’t try to understand the needs of people especially in such situations. This restaurant deserves no star at all.

I was visiting Niagara Falls My little sister who’s special need downsindrom while we were near this restaurant at Tesla charger. My sister want to use this restaurant’s rest room but the Manager refuses to let us use the it. They told us to buy food first then we can use restroom. This restaurant’s manager doesn’t have a single human behaviour in him!

Excellent restaurant for lunch or dinner. One of Canada's favourites.Family and myself went for dinner , was a bit busy but had available seating . Customer SetService was on point !We had the New Shredded Teriyaki Chicken stir fry, Caesar Salad with chicken which had fresh parmesan cheese on top ? and 1/4 white chicken dinner with baked potato.Food was amazing and we were full so couldn't eat dessert. Will go back again soon just to try their coconut cream pie?3 meals with unlimited soda taxes and tip was $79.00You can get a free appetizer or 2 desserts if you use your CAA membership, well worth it.Vegetarian options: Salads , vegetable plates , appetizers.Kid-friendliness: They have large boothes and high chairs.. coloring crayons and paper .Parking: Lots of parking available here.Wheelchair accessibility: Disability parking spots on site and door is wide enough to go through for wheelchair, scooters , walkers etc. No stairs .

They allow only to use restroom if you dine in or paying customers. Server refused to use restroom to old guy and child. We understand your problem but if someone need urgently use the restroom please allow them and we will not mind to pay for that. But refusing like this does not seems good for this chain restaurant.

Frequent here when in a rush and don't want typical fast food. Drive thru makes it very convenient and fast, we often order the family meal whole chicken, 4 sides and buns for $40. Love their chicken, fries and dipping sauce!