Subway - Newberg

It’s wild that it takes 40+ minutes to make two simple sandwiches.

Beware stay away : if I could give no stars I wouldMy family and I decided to go this subway for dinner, before going to a school concert on Tuesday evening, and since we were on that side of town we would go to this location. Boy was that a bad idea. I have only been to this location 1 time, this would have been my 2nd time. Walked in and lots of the tables were dirty, giving the benefit of the doubt because I used to work at the other subway, maybe they got busy. We waited almost 35 mins for her to make 1 foot long and 1 six inch. My mom decided to not get a sandwich because of all the NATS ON THE FOOD. Which weren’t as bad until she was up to order 35 mins later. They could go to any store and pick up the nat traps. Also there was a guy working with the girl, why wasn’t he helping her? Also with the guy working, he was touching the trash cans taking the trash out. And was touching the counters without washing his hands. I told him that was against the rules and to wash his hands, it’s food safety . He washed his hands for 2 to 5 secs if that, and said it’s not a big deal, I’m just going to touch the containers not the food. I then told him hell yes it is a big deal, and that I would be calling the DM Jennie and which I did while I was still waiting for my food. That was Tuesday that I called and left a message, I still haven’t heard anything from her. So clearly I guess they don’t care about food safety at this location and if they don’t care for it at this location then they don’t care at the other 2 they have. Which is honestly crazy to me because when I worked there Jennie was all about cleanliness and proper food storage. I will not be going back to any of the subways that are ran by these folks. It’s sad too, but it’s okay Jersey Mikes is coming to town!Also you guys might want to educate your employees on how to ring out customers she was going to charge me 32 for a six inch 33 $6.99 and a foot long chicken breast $10 and some change 1 meal and one extra bag of chips. I calculated it and it came up to $24 dollars and that’s what I ended up paying because I had to tell her what to tap on the screen. It’s concerning that she might of over charged customers in the past and now future

I love coming in when Savanah is there! She is so friendly, kind and helpful. It's always clean, tidy, and well stocked. Thank you, Savanah, for making my days a bit

Ordered a sandwich with heated bacon.Me my bacon is not heated, them yes it is, Me it cold, them well get back in line, Me there is 10 people in line, them do you have a microwave, Me going to a park so no, Me heat the bacon or give me my money back, them we can't give you your money back, Me then heat the bacon! Them we are really busy can't you see that? Me then read the instruction!!

Was in town for softball nationals tournament. Granddaughter wanted subway. First time ever there for me seen a Great garlic chicken sandwich on the menu and asked for that in the 6 . Cost was 7.09. Employee asked me what bread I asked him my choices and decided on the wrap. He asked if I wanted it like the menu and I said yes. I didn 't order anything else. When I got to the register girl asked what I got and I told her 6 great garlic. As she handed me the receipt something told me to look at it. Yes I was charged I2.99. I questioned her about it and she told me it was because I had selected the wrap . So I then repeated back to her to make sure I was clear and yes the price went from 7.09 to 12.99 because I asked for the wrap. She then proceeded to tell me she was not allowed to credit the difference back on my card. Also was not allowed to give money out of her till. She told me to come in on Monday and talk to the manager. I live 2 hours away. So then she gave me a phone number that doesn 't work. Never again first and last for me