Subway - New Philadelphia

I was in line with 6 people behind me at the restaurant, but instead of serving us, the girl at the counter was very slowly working on online orders that weren't going to be picked up for another 15 minutes. She didn't even acknowledge us or say she would be with us shortly. Everyone waiting was getting impatient, especially those on their lunch break. When she finally got to me, she wasn't very pleasant.

The food at this restaurant is of great quality and well-prepared. However, the staff seemed distracted and not very attentive, which resulted in slower service. It would be beneficial for them to stay focused when serving customers. Overall, it was a good visit.

One thing I disliked about the restaurant was having to wait ten minutes to be served. The staff were busy fulfilling online orders, which seemed unreasonable to keep customers waiting for such a long time.

I unfortunately have never had a good experience at this Subway. Most of the time seems to be due to the two young men who work the closing shift. Subs are always made wrong. Placed an online order once over an hour before close. When we went to get it at the time it said, they had the doors locked and everything closed early. Then tried to wave us away until they realized our order was sitting at the front counter waiting to be picked up. Tonight when I ordered online and picked it up, I was shocked thinking I just had my first positive experience there. Then went home and opened up my sub to find it wrapped in a hundred stickers. May seem like harmless jokes, but definitely makes me worry when these are the same people preparing and handling our food! I do not trust ordering from this Subway, and you shouldn’t either.

Ladies working that evening were rude AF! It's not the customers fault that the other Subway's location closed down early! We shouldn't have to hear about it while we see and feel the attitude you are flinging everywhere! Plus, why is New Philadelphia one of the only places where the FLBOGO is not valid?!? rant over... ?